. Official plugins typically cover security and storage, while community plugins provide advanced reporting and third-party integrations. Official Core Plugins Developed and supported by the osTicket core team
: Place the file into your server's include/plugins/ directory via FTP or SSH.
: Essential for modern email authentication with providers like Microsoft (Office 365) and Google (Gmail). osticket plugins list
Logs every action: agent logins, ticket views, email opens, and setting changes. Indispensable for HIPAA or compliance audits.
Allows agents and clients to log in to osTicket using their existing corporate Active Directory or LDAP credentials. It streamlines user management and eliminates the need to remember separate passwords. : Essential for modern email authentication with providers
: Place the file into the /include/plugins directory of your osTicket installation.
Do not download random PHP files from GitHub. Allows agents and clients to log in to
If you’d like, I can:
: Automatically closes stagnant tickets based on predefined rules.
Once installed, click the plugin name to configure its specific settings, such as API keys or LDAP configurations. 4. Pro-Tips for 2026